Legal

Privacy Policy

Last updated: April 24, 2026

Quips is an AAC (Augmentative and Alternative Communication) app built for non-speaking individuals. We believe privacy is a right, not a feature. This policy explains exactly what data the app collects, where it goes, and how you control it.

What We Collect

Account Data

Stored in Google Firebase when you create an account:

  • Email and display name — authentication and account identification
  • Age group — whether you are 13+ or under 13 (restricts AI features)
  • Account timestamps — when your account was created and last used
  • AI consent records — opt-in/out status, timestamp, and consent version

Users under 13 are signed in anonymously. No email or password is collected for under-13 accounts.

AI Feature Data

Optional · 13+ Only

If you are 13+ and consent, the app sends the following to OpenAI's API:

  • The letters you've typed so far (current word prefix)
  • Recent words in your current message (for context)
  • Personal vocabulary patterns (frequent words/phrases learned on-device)
  • A device identifier for rate limiting

Data is sent only while typing with AI enabled. Not stored after prediction. See OpenAI's privacy policy. You can revoke consent anytime in Settings.

Cloud Voice Synthesis Data

Optional · Consent required

If you select an "AI voice (cloud)" in Voice & Speech settings, the following is sent to Inworld AI for text-to-speech synthesis:

  • The text you tap Speak on (one utterance at a time)
  • The selected voice ID (e.g., "Ashley", "Diego") and audio configuration
  • A device identifier for rate limiting (handled by our server, not forwarded to Inworld)

No microphone audio is captured — this is text-to-speech only. Your name, email, and account ID are never sent. See Inworld's privacy policy. Apple's on-device voices remain available as the default and as a fallback.

Quiz & Learning Data

If you complete quizzes assigned through the app, the following is stored in Firebase:

  • Question ID, whether you answered correctly, number of attempts, and timestamp

Local Device Data

Never leaves your device

Stored only on your device — never transmitted to any server:

  • Word learning history — usage frequency and context for on-device personalization
  • Saved documents — letters, math expressions, and other work
  • Board layouts and preferences — customized keyboard arrangements and settings
  • Language preference — English or Spanish
  • Recent message contacts — names and phone numbers stored locally for convenience

How We Use Your Data

Authentication

To sign you in and maintain your account

Word Prediction

Cloud AI requires consent; offline dictionary works without it

Personalization

Learn your vocabulary and improve predictions over time (all on-device)

Age-Appropriate Access

Ensures users under 13 cannot access cloud AI features without parental consent

Voice Synthesis

Apple voices work offline by default; cloud voices require consent and are spoken aloud only

Third-Party Services

Service What It Receives Why
Google Firebase Account data, age group, consent records, quiz results Authentication and data storage
OpenAI Typed text context (with consent only) AI-powered word prediction
Inworld AI Utterance text and voice ID (with consent and a cloud voice selected only) High-quality cloud text-to-speech voices

No other third-party services receive your data. The app contains no analytics SDKs, no ad networks, and no tracking pixels.

Children's Privacy

Quips takes children's privacy seriously:

Under-13 users sign in anonymously — no email or password collected

Cloud AI off by default for under-13 users — text is sent to OpenAI or Inworld only after a parent or guardian grants consent in caregiver settings

Full access to all boards with the offline 50,000-word dictionary

Quiz results are the only data stored remotely for under-13 users

Your Controls

Revoke AI Consent

Go to Settings and turn off AI features at any time. Predictions switch to offline-only mode immediately.

Delete Your Account

In Settings, tap "Delete Account." This permanently removes all your data from Firebase, including consent records and quiz results.

Manage iOS Permissions

Camera, microphone, photos, and contacts permissions can be revoked anytime in iOS Settings. The app only uses these when you explicitly activate features that need them.

Clear Local Data

Signing out or uninstalling the app removes locally stored learning data, documents, and preferences.

Device Permissions

Permission Used For Data Sent Remotely?
Camera Head tracking (ARKit) and video recording No
Microphone Audio recording for communication videos No
Photos Adding images to communication boards No
Contacts Selecting recipients when sending messages No

Face Data & Head Tracking (TrueDepth API)

Quips includes an optional head tracking feature that uses Apple's TrueDepth camera and ARKit as an accessibility input method for users with motor differences. Head tracking is off by default and only activates when the user enables it in Settings. The TrueDepth camera is never accessed unless head tracking is turned on.

What face data is collected

When head tracking is enabled, the app reads the following from the TrueDepth camera via ARKit each frame:

  • Head orientation — pitch, yaw, and roll from the ARFaceAnchor transform matrix
  • Eye gaze direction — the ARFaceAnchor lookAtPoint (collected by the tracking framework but not currently used in any user-facing feature)
  • Blend shape coefficients — a limited subset (jaw open, smile, blink, eyebrow raise, tongue out, cheek puff, jaw left/right) collected by the tracking framework but not currently used in any user-facing feature

The app does not capture facial geometry, depth maps, or 3D face meshes. No biometric identifier or faceprint is created.

How this data is used

Currently, only head orientation is actively used — it is mapped to an on-screen cursor so the user can navigate the app by moving their head. Eye gaze and blend shape data are read by the underlying tracking framework but are not used in any feature today. No profiling, identification, expression analysis, or machine learning is performed on any of this data.

Storage, retention, and sharing

All face data is processed in volatile memory (RAM) only — each frame is consumed, converted to a cursor position, and immediately discarded. No face data is written to disk, saved to any database, or sent over the network. Face data is never shared with any third party. The only tracking-related data saved to the device is your configuration preferences (sensitivity, smoothing). These are user settings, not face data.

Disabling head tracking

Turn off "Enable Head Tracking" in Settings at any time. When disabled, the TrueDepth camera is not accessed and no face data is collected. You can also revoke camera permission in iOS Settings.

Data Storage & Security

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All network communication uses HTTPS encryption

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Custom API keys stored in the iOS Keychain (hardware-encrypted)

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Learning data stays on your device and is never uploaded

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Firebase data protected by authentication rules — only you can access it

Data Retention & Deletion

Account deletion permanently removes all Firebase data (user profile, consent records, quiz results) and your authentication credentials

Local data (documents, learning history, preferences) persists on the device until you sign out or uninstall the app

We do not retain data after account deletion

What We Don't Do

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Collect analytics or usage metrics

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Show ads or use ad networks

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Sell or share data with data brokers

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Track your location

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Collect crash reports

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Use fingerprinting beyond a device ID for rate limiting

Third-Party Content

Pictographic symbols used in this app are created by Sergio Palao for ARASAAC, funded by the Government of Aragon (Spain), and distributed under a Creative Commons BY-NC-SA license.

These symbols are used for non-commercial, educational communication purposes in accordance with the license terms.

Changes to This Policy

If we make material changes, we'll update this page and the "Last updated" date. For significant changes affecting data collection, we'll notify users in the app.

Contact

Questions about this privacy policy or your data? Reach out at contact@quips.org or email quipsaac@gmail.com.